Refund Policy

Last updated on January 01, 2025

7 Days Money Back Guarantee and Refund Policy

At HDIPTV, we want to make sure that you are 100% satisfied with your purchase. If you have any technical or commercial questions, do not hesitate to contact us. However, if you feel the service you purchased isn't the best fit for your needs and you've been trying to resolve issues with our support team, we want to make it right.

While we'd love to know where things went wrong or how we can improve, follow the steps below for a full refund within 7 days of your purchase date.

Please note that we are doing everything we can to process the refund as quickly as possible. However, our payment processor or your financial institution may take up to 21 days for the refund to reflect in your bank/card account.

Important: Once you have requested a refund, you may no longer subscribe to our service at any time in the future.

How to Request a Refund

Follow these steps to send us your refund request:

  • Use the contact form or send an email to support@hdiptv.com to request a refund
  • Use the same email address you used to purchase our services
  • Include your invoice number in the request

Processing Time

While refund requests are processed promptly on our end, please be aware that:

  • Initial processing takes 1-3 business days
  • Bank/card reflection may take up to 21 days
  • Processing time varies by payment method and financial institution

Contact Us

If you have any questions about our refund policy, please contact us at:

Email: support@hdiptv.com
Contact Form: Contact Us